Return & Exchange Policy

 

Due to the nature of our products, once an order has been processed and fulfilled , we are unable to accept returns or exchanges. If you wish to cancel an order prior to your order being processed and fulfilled please contact our customer care team by Clicking HERE!

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Missing or Incorrect Item(s)

 

If you received an incorrect item(s) or believe you are missing an item(s) please email our customer care team at contactvoltoure@gmail.com within 24 hours of delivery. Include the following listed below:

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• ​ An image of the items you did received.

•  Name of Missing or Incorrect item(s).

•  Order Number.

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Once we receive the following information we give you the option to have us replace or refund you for the the missing or incorrect (s).